Healthcare Professional Services
We Provide Tailor-Made Solutions
To get the most from your healthcare monitoring system, you need your equipment, software and people working in harmony. This can be challenging in an industry where staff and technology are both constantly changing. Copeland is here to help. As your partner, we can help keep you abreast of tech innovations, advise staff cooperation, provide ongoing associate training as well as regular equipment validation and calibration and more. Our solutions experts are ready to help get you started.
Healthcare Support Service Agreements
Accuracy and compliance are integral to the success of cold chain logistics and technology in healthcare. With Copeland Healthcare Support Service agreements, your organization can field vaccine monitoring systems with ongoing support, including emergency desk service, two-year hardware warranties and replacements, annual remote access checkups, and unlimited access to e-learning resources, training seminars, and software upgrades.
TempTrak® On-Site Calibration Services
A temperature monitoring sensor is only as good as the accuracy of its calibration. That’s why at Copeland, we offer regular in-person checks of your sensors. Our technicians will take any necessary steps to ensure accuracy, confirm that your system is dialed in and help you stay in compliance with current regulations and requirements. The required documentation is then uploaded into TempTrak® so that your certificates are up-to-date and continuously available.
ProAct Managed Services
Much like a security service installed in your home, ProAct Managed Services acts as a healthcare monitoring dispatch center. Our services are highly customizable and can be tailored to your needs. We can act as a full-fledged, 24/7 monitoring center, or simply as an ultimate fail-safe should we detect an out-of-range temperature reading that is escalating without a timely response. Let Copeland evaluate your existing capabilities and help you determine the level of service you need.
On-Site Technician Days
This highly customizable service is based on your needs and the size of your enterprise. It could be as simple as engaging one Copeland on-site expert to review your monitoring program and make any necessary changes. Or, Copeland can permanently install an individual who will oversee your entire enterprise system, including communication integrity, hardware and staff.
