Technical Support
Got a problem? We can help. Copeland is dedicated to supporting contractors and technicians on the job. Our support staff is always ready to assist you.
Search Technical Support by Product
Choose the product category, then select the product or service to find support information and resources.
Controls & Monitoring Systems
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Products |
Brands | |
Heating & Air Conditioning
Refrigeration
Thermostats
Search Technical Support by Brand
Cooper-Atkins™
- If you need assistance with Cooper-Atkins products, click here or call (860) 347-2256, option #2.
- If you need assistance with TempTrak®, NotifEye™ or Blue2™, contact our I-care team or call: (678) 631-1998 or toll-free: (888) 533-6900, option #2.
Copeland™
- For Copeland product technical data, visit online product information.
- For authorized wholesalers near you, use the locator tool.
- Get the information and support tools you need, wherever you are with the mobile toolkit
- Use the Copeland™ Mobile app desktop version for easy access to our OPI database for Copeland product specifications.
Dixell™
- For parameter controllers and systems, email coldchain.technicalservices@emerson.com.
- Access Dixell manuals.
- Locate distributors of Dixell electronics with our Where to Buy tool.
- For all other resources and tools, visit Dixell.
- To contact Dixell Sales and Training, email dixell.sales@emerson.com.
ProAct™
- For more information, visit ProAct and Connect+.
- Contact ProAct Support: ProActServiceOrders@emerson.com
- Contact Connect+ Support: ColdChain.TechnicalServices@Emerson.com
Sensi™
Sensi Support
sensi.emerson.com/support
US & Canada
Phone: +1 888 605 7131
support@sensicomfort.com
Verdant
- Phone: +1 877-318-1823
- Email: support@verdant.info
Vilter™
- To contact Vilter Support, please call +1 800-862-2677.
- To find a distributor near you, please use our Where to Buy tool.
- For supporting documentation/training, visit our lifecycle services page.
- For all other resources and tools, visit Vilter.
- To contact Vilter Support, please email Service.Vilter@Emerson.com.
- To contact Vilter Parts, please email Parts.Vilter@Emerson.com.
White-Rodgers™
- White-Rodgers Customer Service: +1 888-725-9797
- White-Rodgers Technical Support: +1 800-284-2925
- White-Rodgers Canada: +1 905-948-3411
- White-Rodgers Latin America: +52 33 3668 5600
- Access product information with our powerful cross reference.
- Locate a local HVAC distributor, contractor or retail partner with our Where to Buy.
- For all other information, visit the White-Rodgers customer support page.
