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Engineered for Sustainability

© 2025 Copeland LP. All rights reserved.

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Technical Support

Got a problem? We can help. Copeland is dedicated to supporting contractors and technicians on the job. Our support staff is always ready to assist you.

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  • Find support by product

  • Find support by product

Search Technical Support by Brand

Cooper-Atkins Gray Logo

Cooper-Atkins™

Cooper-Atkins 

www.cooper-atkins.com 
Customer Service: 1-833-829-1039

Warranty/Returns: 1-833-829-1039

Technical Support: 1-833-829-0939
ColdChain.TechnicalServices@copeland.com

 

 

TempTrak ™  
Technical Support: 833-409-7505 
 i-care@copeland.com

 

Blue2 ™  
833-409-7505 option 2
ColdChain.TechnicalServices@copeland.com

 

Monitoring Support
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Copeland™

  • For Copeland product technical data, visit online product information.
  • For authorized wholesalers near you, use the locator tool.
  • Get the information and support tools you need, wherever you are with the mobile toolkit
  • Use the Copeland™ Mobile app desktop version for easy access to our OPI database for Copeland product specifications.
Learn More
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Dixell™

  • For parameter controllers and systems, email coldchain.technicalservices@copeland.com.
  • Access Dixell manuals.
  • Locate distributors of Dixell electronics with our Where to Buy tool.
  • For all other resources and tools, visit Dixell.
  • To contact Dixell Sales and Training, email dixell.sales@copeland.com.
Proact Gray 9_23_16

ProAct™

  • For more information, visit ProAct and Connect+.
  • Contact Connect+ Support: ColdChain.TechnicalServices@Copeland.com
Sensi Brand Logo

Sensi™

Sensi Support
sensi.copeland.com/support
US & Canada
Phone: +1 888 605 7131
support@sensicomfort.com

Verdant Logo

Verdant

  • Email: verdant.support@copeland.com
Vilter Brand Logo

Vilter™

  • To contact Vilter Support, please call +1 800-862-2677. 
  • To find a distributor near you, please use our Where to Buy tool.
  • For supporting documentation/training, visit our lifecycle services page.
  • For all other resources and tools, visit Vilter. 
  • To contact Vilter Support, please email Service.Vilter@copeland.com. 
  • To contact Vilter Parts, please email parts.vilter@copeland.com.
White Rodgers Brand Logo

White-Rodgers™

  • White-Rodgers Customer Service: +1 888-725-9797
  • White-Rodgers Technical Support: +1 800-284-2925
  • White-Rodgers Canada: +1 905-948-3411
  • White-Rodgers Latin America: +52 33 3668 5600
  • Access product information with our powerful cross reference.
  • Locate a local HVAC distributor, contractor or retail partner with our Where to Buy.
  • For all other information, visit the White-Rodgers customer support page.
Learn More

Uniting the industry’s most trusted brands

Copeland Brands

Built on more than a century of leadership and innovation as a compressor brand, Copeland is now uniting the industry's most trusted brands in one portfolio. This move marks a new era of integrated, cohesive solutions focused on the development of next-gen, energy-efficient and low-GWP technologies. Learn how we're leading decarbonization efforts in the industries we serve and helping to ensure a more sustainable future.

Explore our brands and FAQs
  1. Training & Support
  2. Technical Support

Search Technical Support by Product

Choose the product category, then select the product or service to find support information and resources.

 

Controls & Monitoring Systems

Products

                             Brands
  • Facilities/ Retail
 
  • Dixell
  • Food Safety
 
  • ProAct
  • Healthcare
 
  • Cooper-Atkins
  • Cargo
   
  • Marine
   
  • Custom OEM Controls
Heating & Air Conditioning

Products

                        

Brands

  • Air Conditioning Controls
 
  • Copeland
  • Commercial Digital Upgrade Kits
 
  • Dixell
  • Commercial Electronics
 
  • White-Rodgers
  • Commercial Scroll Compressors
   
  • Heating Controls
   
  • Residential Electronics
   
  • Residential Scroll Compressors
   
  • Residential Service Kits
Refrigeration

Products

                                 

Brands

  • Commercial Refrigeration
 
  • Copeland
  • Industrial Gas Compression
 
  • Dixell
  • Industrial Refrigeration
 
  • Vilter
   
  • White-Rodgers
Thermostats

Products

                                 

Brands

  • Sensi Smart Thermostats 
 
  • White-Rodgers
  • White-Rodgers Thermostats
 
  • Sensi™
  • Verdant Energy Management System
 
  • Verdant